Please read these Terms & Conditions carefully. By accessing and using the Bolton Footwear website (www.boltonshoes.co.za), you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using this website.
1. Detailed Description of Goods and/or Services
Bolton Footwear (Pty) Ltd is a business in the footwear industry that manufactures footwear and sells to the wholesale trade and through online retail platforms.
2. Delivery Policy
Subject to availability and receipt of payment, orders will be processed within seven (7) to ten (10) business days. Delivery confirmation will be provided via email.
3. Export Restriction
The offering on this website is available to South African clients only.
4. Returns and Refunds Policy
The provision of goods and services by Bolton Footwear (Pty) Ltd is subject to availability. In cases of unavailability, Bolton Footwear (Pty) Ltd will refund the client in full within 30 days.
Cancellation of orders by the client will attract a 0% administration fee.
For detailed information regarding returns, exchanges, damaged goods, guarantees, and warranties, please refer to:
5. Customer Privacy Policy
Bolton Footwear (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA).
The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569
6. Payment Options Accepted
Payment may be made via:
- PayFast
- Payflex
- PayJustNow
7. Card Acquiring and Security
Card transactions will be acquired for Bolton Footwear (Pty) Ltd via PayFast (Pty) Ltd, the approved payment gateway for all South African Acquiring Banks.
PayFast uses Secure Socket Layer 3 (SSL3) encryption, and no card details are stored on this website.
For more information, visit: www.payfast.co.za
8. Customer Details Separate from Card Details
Customer details are stored by Bolton Footwear (Pty) Ltd separately from card details, which are entered by the client on PayFast’s secure site.
9. Merchant Outlet Country and Transaction Currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa.
All transactions are processed in South African Rand (ZAR).
10. Responsibility
Bolton Footwear (Pty) Ltd takes responsibility for all aspects relating to transactions conducted on this website, including:
- Sale of goods and services
- Customer service and support
- Dispute resolution
- Delivery of goods
11. Country of Domicile
This website is governed by the laws of South Africa.
Bolton Footwear (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement:
12 Malherbe Street
Elsies River
Cape Town
Western Cape
South Africa
7460
12. Variation
Bolton Footwear (Pty) Ltd may, in its sole discretion, change these Terms & Conditions or any part thereof at any time without prior notice.
13. Company Information
This website is run by Bolton Footwear (Pty) Ltd (private company) based in South Africa, registration number 1949/035036/07.
Non-Executive Directors:
GD Bolton, GM Nassif, BB Fraser, PT Azzie, LC Bolton
Executive:
Noel Whitehead (CEO)
14. Contact Details
Physical Address:
12 Malherbe Street
Elsies River
Cape Town
Western Cape
South Africa
7460
Email: query@boltonshoes.co.za
VOUCHER TERMS & CONDITIONS
The following terms apply to all vouchers, coupon codes, promotional codes, and store credits issued by Bolton Footwear (Pty) Ltd:
- Vouchers are valid on fully priced items only.
- Vouchers may not be used on sale items, clearance items, promotional products, or marked-down merchandise.
- Vouchers cannot be used to pay for shipping or delivery fees.
- Vouchers are non-transferable.
- Vouchers cannot be exchanged for cash, refunded, or credited.
- Only one voucher may be used per transaction unless otherwise stated.
- Bolton Footwear (Pty) Ltd reserves the right to cancel or reject a voucher if fraudulent activity is suspected.
SHIPPING FEES FOR PROMOTIONAL EVENTS
“One Day Only Deals” / Flash Sales
- Free shipping applies only to orders of R1499.00 or more (after discounts and before shipping fees).
- Orders below R1499.00 during these promotional periods will incur a flat-rate shipping fee of R150.00.
Standard Shipping Policy (Outside Promotional Periods)
Outside of “One Day Only Deals” and flash sales, the regular shipping policy applies as communicated on the website at the time of purchase.
These terms may be updated from time to time. Customers must refer to the specific terms displayed during checkout or on promotional banners for the most accurate and current information.
BOLTON REWARDS PROGRAM
Bolton Footwear (Pty) Ltd reserves the right to modify, suspend, or withdraw the Bolton Rewards Program at any time without prior notice. This includes changes to:
- Rewards
- Earning structures
- Redemption options
- Full termination of the program
LAST OF THE BEST PROMOTION
By participating in this promotion, participants agree to be bound by these Terms & Conditions and any additional promotional requirements.
- Products are subject to availability.
- Offers are valid while stocks last.
- Delivery charges are excluded from the offer.
- Orders below R1499.00 will incur a R150.00 shipping fee.
- All prices include VAT.
- Products featured in “Last Of The Best” are excluded from additional discounts.
- Returns on promotional products may be done within 7 days of receipt, in accordance with the Returns Policy.
- Refunds on these promotional deals will be processed through the Bolton Rewards Programme.
- Earning Bolton Rewards is excluded from this promotion.
- Usage of Bolton Rewards is excluded from this promotion.
Bolton Footwear (Pty) Ltd reserves the right to:
- Exclude customers in the event of breach of these terms.
- Void, suspend, cancel, or amend the promotion where necessary.
All customer personal information will be processed in accordance with the Privacy Policy.
